ALL PRODUCT with the complete sets will go for 1 (one) year warranty, with parts or unit replacement for free (after verification and validation), spare parts will have 3 months warranty and polyethelene buoy shall go for 2 years warranty.
We committed to provide spareparts for 5 years availability, unless the series has reached their discontinued stage. Similar to the broken parts will then be oferred based on the Principal advises and existing models.
OUR existing partners in most major cities in Indonesia can help immediately answer your product’s failure concern as part of warranty program.
Supporting from Singapore principals thru their technician and engineer in charge for both individual parts and producs integration can easily be obtained via many media such as phone call, text message, electronic mail, conference call and even FTP if needed can also be transferred in one click.
